BirdDog Protect+ Advanced Support – Videoguys Australia
Christmas Shipping Dates & Holiday Closure Notice 🎄

Christmas Shipping Dates & Holiday Closure Notice

🎄 Christmas Shipping Cut-Off Dates 2025

To help ensure your order arrives in time for Christmas, please place your order before the cut-off dates listed below. These dates are provided by our freight partners and may be subject to delays during the busy festive season.

Western Australia, Northern Territory & Tasmania

  • Australia Post Standard (Parcel Post): 15 December 2025
  • Australia Post Express: 19 December 2025
  • StarTrack Standard (Road Express): 18 December 2025
  • StarTrack Express (Premium): 19 December 2025

New South Wales, ACT, Victoria, Queensland & South Australia

  • Australia Post Standard (Parcel Post): 19 December 2025
  • Australia Post Express: 19 December 2025
  • StarTrack Standard (Road Express): 19 December 2025
  • StarTrack Express (Premium): 19 December 2025

🎁 Christmas & New Year Closure

We will be closed from Friday, 19 December 2025 at 5 pm, and will reopen on Monday, 5 January 2026 at 9 am.

We sincerely thank you for your support throughout 2025. We wish you and your families a joyful festive season and a happy, prosperous 2026!

BirdDog Protect+ Advanced Support

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BirdDog Protect+ Program: Hassle-Free Support and Warranty with Every Purchase

Starting April 1st, 2025, every BirdDog camera (excluding P and A Series) comes with a free 2-year Protect+ warranty, offering you peace of mind and exceptional support. With Protect+, you’ll benefit from next-business-day hardware replacements if anything goes wrong, 24x5 phone support from our global team, and unlimited helpdesk tickets—all at no extra cost.

This enhanced warranty service, backed by Midwich Group PLC, ensures minimal downtime with free shipping for your replacement products and easy reverse logistics for returns. With support available across APAC, the UK, and the USA, you can be confident that any issues will be addressed quickly and efficiently, so your systems stay up and running.

Whether you’re setting up for a big project or need to ensure constant uptime, BirdDog Protect+ is designed to give you reliable, hassle-free support every step of the way.

View PDF for full details

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