Customer experiences
Real experiences from Videoguys Australia customers.
Rated 4.8 out of 5 from 296 Google reviews
Selected reviews across all star ratings. Newest reviews first.
Wild Creek Graphics Australia
If ever there was a Chuck Norris of camera equipment supplier dudes, it goes out to these champions - after calling 10 freaking stores and no stock, it was an absolute dream to hear the words " Yep we've got that in stock" Straight up get the boss to shout this team a round!
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Chris J
Helpful video online; great in-person advice; simple ordering process.
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Acidburst 614
Sachin Patil
I got free shipping
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Jorge Rodrigues
Great doing business with the Video guys. They looked after most of our production needs.🙏
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Simon L
I usually can't be bothered with reviews.If I get good services I just keep coming back if the service is not to my liking I move on. However, on this occasion I feel I need to give the video guys a wrap. Their service is fantastic I have had the need to do more research when purchasing some products, and as we all know, film, video and photographic equipment is not cheap. I just reach out to these guys I get emailed back within 24hours with all the information I need.Furthermore I get advice on the most cost effective way to solve my problem. Keep up the good work Video Guys.
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T Hem
Have always had easy ordering from video Guys and their pricing is very completive.
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Jesse Granger
These guys are amazing have so much stock, great prices. And awesome customer service. Helped us get out of a jam. Thank you 😊
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B atlikinan
Very helpful guys there Lots of technology and options. The guy actually talked us into a better (less expensive) option and was genuinely knowledgeable on what’s what Got everything you see online but in a physical store
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Sarah Marais
Slight problem with a pre-order product and getting it shipped to my address. Called them and they helped so quickly over the phone. Absolutely will use them for any future purchases. Thanks team! You guys rock!
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David Poland
The service here is so good that I had to call up the manager and thank him for the exceptional quality service provided from staff who were incredibly easy to deal with and really knew their stuff. These guys have set the bench mark for other companies and organizations to aspire to.
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Adam Parker
My first port of call for audio production. You can count on Videoguys for a great range (especially Rode) and a friendly, knowledgeable and smooth in-store and e-shopping experience. When it’s time to update my lighting I’ll be there too.
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